Not resolved

Similar experience to others, member in One Spirit Book Club for many years and they changed their model so I didn't want to continue with membership. In January, I called and was able to speak to a customer service rep.

who told me my membership was cancelled. 1 1/2 months later my debit card was billed for a shipment. I again contacted the company and said cancel my membership (they did refund the amount billed) and told me my membership would be cancelled.

Today (April 26) I received an e-mail telling me my selection was being shipped and I checked and my debit card was charged $49. I don't know how to cancel my membership at this point but just filed a complaint with my states Attorney General.

Product or Service Mentioned: One Spirit Book Club Membership.

Reason of review: Return, Exchange or Cancellation Policy.

Company wrote 0 public responses to the review from Apr 27, 2017.
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